Coronavirus (COVID-19) Updates

Q: Will my money be safe in First Bank of Wyoming?

First Bank of Wyoming, Division of Glacier Bank is insured by the Federal Deposit Insurance Corporation (FDIC), and as such each depositor is insured to at least $250,000. The FDIC is backed by the full faith and credit of the United States government. If you require more coverage, please contact your local Branch office to take advantage of additional options. We encourage you to transfer any funds from non-insured accounts at other companies (ex: fintech apps and mobile wallet apps) that you are not currently using. Funds in these accounts may not be insured. For more information and details regarding FDIC insurance coverage for depositors, please visit www.fdic.gov.

It is also important for you to know that any currency stored in your safe deposit box is not covered by FDIC insurance. If you have currency stored in a safe deposit box, it is recommended that you deposit it into a bank account (i.e. checking, savings, money market, certificate of deposit) to make the funds eligible for FDIC insurance. If you need to access your safe deposit box, please arrange an appointment with your local Branch during normal business hours.

 Q: Many schools and care centers are closed; what are you doing to help your employees?
Our employees are our most valuable resource, and we understand that they may require flexibility during this time. We continue to support team members who are unable to work because of illness, school closures, or other impacts of the coronavirus outbreak.

Q: Have the business hours for First Bank of Wyoming been affected?
Our business hours have not changed. You will notice that our lobby access has been limited and we are directing all normal Teller transactions through our Drive-up facilities at each of our Branch locations. Our Lenders and Personal Bankers are available Monday through Friday during normal business hours to visit with you via telephone, email, and scheduled appointment. Please contact your local Branch for additional information regarding your banking needs.

Q: How concerned should I be about fraud during COVID-19?

Unfortunately, criminals will use COVID-19 to target the public. Please visit the following websites for helpful information regarding scams, fraud, and identity theft:

The Consumer Financial Protection Bureau:
https://www.consumerfinance.gov/consumer-tools/fraud/

The Federal Trade Commission:
https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing

Please remember that First Bank of Wyoming will never call, text, or email you asking for you to provide your account number or personal information. We
already have this information on file. If you have any questions, please call your local Branch office during normal business hours.

Have additional questions?  Please contact your local branch.

• Regularly communicating with our Corporate Pandemic Response Team to ensure that we are aware of the most current information.
• Monitoring and gathering information from the Centers for Disease Control and Prevention(Opens in a new Window) (CDC), as well as federal, state, and local health agencies to help ensure the actions we're taking are in line with the latest recommendations and guidance. 
• Communicating frequently with our employees to keep them informed and to ensure their safety and that of our customers.
• Suspended all business travel for employees and vendors that we partner with,  Instead, we're utilizing video and teleconferencing.
• Urging employees and clients who don’t feel well to stay home and get the rest and recovery they need.
• Implemented enhanced cleaning routines within all branch facilities, using the recommended disinfectant products on all surfaces including high traffic areas.
• Providing hand sanitizer and anti-bacterial soap and encouraging employees to sanitize/wash hands frequently.
• Reminding our employees of proper hand washing/hygiene techniques with signage in our restrooms.

• Follow the everyday preventative actions outlined by the Centers for Disease Control and Prevention(Opens in a new Window) (CDC) to help prevent the spread of respiratory diseases:
  • Wash your hands often with soap and water for at least 20 seconds.  If soap and water are not available, use an alcohol-based hand sanitizer.  
  • Avoid touching your eyes, nose and mouth with unwashed hands. 
  • Avoid close contact with people who are sick. 
  • Stay home when you don't feel well. 
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands. 
• If you feel unwell, please consider using our Drive-Up facilities, ATM Network or Online, Mobile, and Telephone Banking systems.

It's important to remember that your money is insured by the Federal Deposit Insurance Corporation (FDIC), up to $250,000 for each depositor, per insured bank, for each account ownership category.  Since 1933, no depositor has ever lost a penny of FDIC-insured funds. 

FDIC Information:

Click here for guidelines regarding FDIC Insurance Protection(Opens in a new Window)

Click here for the latest FDIC Press Release related to the Coronavirus Pandemic(Opens in a new Window)